STORE POLICY
DISTANCE SALES CONTRACT
ARTICLE 1- PARTIES
SELLER
Commercial Title: UCELLER FILTER OTO SAN. VE TİC. LTD. ŞTİ.
Address: Terazidere Mah.29 Ekim Cad. No: 19/2 Bayrampaşa / İSTANBUL
Phone: 0212 565 69 70
Website: filtreciler.com.tr
Brand:
E-mail: filtreciler@filtreciler.com.tr
(Hereinafter referred to as Seller.)
BUYER
The person who becomes a member or makes a purchase at filtreciler.com.tr. (Hereinafter referred to as Buyer.) The address and contact information used when becoming a member or making a purchase are taken into account.
ARTICLE 2-DEFINITIONS
In the application and interpretation of this contract, the terms written below will refer to the written explanations opposite them.
MINISTER: Minister of Customs and Trade,
MINISTRY: Ministry of Customs and Trade,
LAW: Law No. 6502 on Consumer Protection,
REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188)
SERVICE: Subject of any consumer transaction other than the provision of goods made or promised to be made in return for a fee or benefit,
SELLER: A company that offers goods to consumers within the scope of its commercial or professional activities or acts on behalf or on behalf of those offering goods,
BUYER: A natural or legal person who acquires, uses or benefits from a good or service for commercial or non-professional purposes,
SITE: The website of the SELLER,
ORDERER: A natural or legal person who requests a good or service through the website of the SELLER,
PARTIES: SELLER and BUYER,
CONTRACT: SELLER and This contract concluded between the BUYER,
GOODS: It refers to the movable goods subject to shopping and software, sound, images and similar intangible goods prepared for use in electronic environment.
ARTICLE 3-SUBJECT AND SCOPE OF THE CONTRACT
This Distance Sales Contract ("Contract") has been prepared in accordance with the Law on Consumer Protection and the Regulation on Distance Contracts. The parties to this Contract accept and declare that they are aware of and understand their obligations and responsibilities arising from the Law on Consumer Protection and the Regulation on Distance Contracts under this Contract. The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of goods/services with the qualities specified in the contract, for which the Buyer has placed an electronic order for the purchase of the products of the Seller through FİLTRECİLER.com.tr or other domain names related to the service provided ("Website") belonging to the Seller.
The execution of this contract will not prevent the performance of the provisions of the website membership contracts that the parties have separately executed with the Seller, and the parties accept and declare that the Seller is not a party to the product sales subject to this Contract in any way and that it has no responsibility or commitment regarding the fulfillment of the parties' obligations under the Contract.
ARTICLE 4 - DELIVERY OF THE GOODS AND METHOD OF DELIVERY
The contract enters into force upon approval by the Buyer and is fulfilled upon delivery of the Goods/Services purchased by the Buyer from the Seller to the Buyer. The Goods/Services will be delivered to the person/persons at the address specified by the Buyer in the order form and in this contract.
ARTICLE 5 - DELIVERY COSTS AND PERFORMANCE
The delivery costs of the Goods/Services belong to the Buyer. If the Seller has declared on the website that the delivery fee will be covered by the Seller, the delivery costs will belong to the Seller. The delivery of the Goods shall be made within the promised period after the Seller's stock is available and the payment is made. The Seller shall deliver the Goods/Services within 30 (thirty) days from the date the Goods/Services are ordered by the Buyer and reserves the right to extend this period by an additional 10 (ten) days with a written notification. If the Goods/Services are not paid by the Buyer for any reason or the payment made is cancelled in the bank records, the Seller shall be deemed to have been relieved of the obligation to deliver the Goods/Services.
ARTICLE 6 - DECLARATIONS AND COMMITMENTS OF THE BUYER
The Buyer declares that he/she has read and is informed about the basic characteristics, sales price and payment method of the contractual product on the Website and the preliminary information uploaded by the Seller regarding the delivery and has given the necessary confirmation electronically. Buyers may submit their requests and complaints as Consumers through the channels provided by the Seller's contact information above.
By confirming this Agreement and the Preliminary Information Form electronically, the Buyer confirms that he/she has obtained the address that should be given to the consumer by the Seller before the conclusion of distance contracts, the basic characteristics of the ordered products, the price of the products including taxes, payment and delivery information correctly and completely.
The Buyer shall examine the Goods/Services subject to the Contract before receiving them and check if they are damaged, broken, torn in packaging, etc. If the Buyer receives the damaged and defective Goods/Services from the cargo company, the responsibility belongs entirely to him/her. The Goods/Services received by the Buyer from the cargo company officer will be deemed to be undamaged and intact. After delivery, the responsibility for the Goods/Services and any damages belong to the Buyer. If the relevant bank or financial institution does not pay the price of the goods/services to the Seller due to the unfair or illegal use of the Buyer's credit card by unauthorized persons for a reason not caused by the Buyer's fault after the delivery of the Goods/Services, the Buyer is obliged to return the Goods/Services to the Seller within 3 (three) days, provided that they have been delivered to him/her. In this case, the delivery expenses belong to the Buyer.
ARTICLE 7 - DECLARATIONS AND COMMITMENTS OF THE SELLER
The Seller is responsible for delivering the Goods/Services subject to the Contract to the Buyer in accordance with the Consumer Legislation, intact, complete, in accordance with the qualities specified in the order and with the warranty documents and user manuals, if any. If the Seller cannot deliver the product subject to the Contract within the period due to force majeure or extraordinary circumstances preventing transportation, it is obliged to notify the Buyer of the situation as soon as possible. If the Goods/Services subject to the Contract are to be delivered to a person other than the Buyer, the Seller cannot be held responsible for the failure of the person to whom the delivery is made to accept the delivery.
ARTICLE 8 - RESOLUTION OF DISPUTES
Complaints and objections in disputes arising from this contract shall be made to the consumer problems arbitration committee or consumer court in the place where the consumer is located or where the consumer transaction is made, within the monetary limits specified in the law below. The information regarding the monetary limit is as follows:
As of 01/01/2017, in applications to be made to consumer arbitration committees for 2017, the following will be authorized:
a) District consumer arbitration committees for disputes under 2,400 (two thousand four hundred) Turkish Lira,
b) Provincial consumer arbitration committees for disputes between 2,400 (two thousand four hundred) Turkish Lira and 3,610 (three thousand six hundred ten) Turkish Lira in provinces with metropolitan status,
c) Provincial consumer arbitration committees for disputes under 3,610 (three thousand six hundred ten) Turkish Lira in the centers of provinces that are not metropolitan,
ç) Provincial consumer arbitration committees for disputes between 2,400 (two thousand four hundred) Turkish Lira and 3,610 (three thousand six hundred ten) Turkish Lira in districts of provinces that are not metropolitan.
This Agreement is made for commercial purposes.
ARTICLE 9 - PRICE OF GOODS/SERVICES
The cash or forward price of the goods/services, the down payment price, is the price included in the order form, as well as the proforma invoice sent to the customer together with the product and the product. Discounts, coupons and other discounts made by the Seller are reflected in the sales price.
ARTICLE 10 - NOTIFICATIONS AND EVIDENCE AGREEMENT
All correspondence between the Parties under this Agreement shall be made via e-mail, except for the mandatory cases listed in the Law. The Buyer accepts, declares and undertakes that in disputes that may arise from this Agreement, the official books and commercial records of the Seller, the electronic information and computer records kept in its database and servers shall constitute binding, definitive and exclusive evidence, and that this article is an evidence agreement within the meaning of Article 193 of the Code of Civil Procedure.
ARTICLE 11 - ENFORCEMENT
This Agreement, consisting of 11 (eleven) articles, has been concluded by being read by the Parties and approved electronically by the Buyer, and has entered into force immediately..
You can only order from this site, you cannot make payments.
The minimum order value or order costs (if any) will be immediately visible in our system when placing an order. You will receive your proforma invoice by e-mail within 24 hours.
The Proforma Invoice is processed manually by the sales department. (Open from Monday to Friday)
The shipping cost will be calculated after your order is received and will be added to the proforma invoice.
Shipping costs depend on your location and the dimensions and weight of your order.
Payment costs (if any) will be added to the proforma invoice.
What is a proforma invoice?
Proforma literally means 'matter of form'. A proforma invoice is an approved purchase order used to declare the value of the transaction. Ensures that all components are present to avoid prepayment and disputes later. The relevant final invoice will be sent after payment for the management of your accounts payable.
There is no obligation to purchase with a proforma invoice before payment. Your order is finalized after payment.
Payment terms:
%100 Prepayment.
Payment method:
BANK: Bank details will be included in the proforma invoice. (Payment outside Turkey = additional transfer and currency exchange fees will be calculated.)
All our prices do not include VAT (sales tax).
For buyers outside Turkey: We need your VAT number for tax-free delivery under the Community Supply Regulation.
All our prices are in $ USD.
PRIVACY & SECURITY
PRIVACY AND SECURITY POLICY
All sales and services provided in our store belong to and are operated by our company ÜÇELLER FİLTRE OTO SAN. VE TİC. LTD. ŞTİ. registered at Terazidere Mah.29 Ekim Cad. No: 19/2 Bayrampaşa / İSTANBUL.
Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is collected and how and in what way this data is protected.
Some personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) is collected by our Store due to the nature of the business by filling out various forms and surveys on our Membership or Store.
Our company may send campaign information, information about new products, and promotional offers to its customers and members during certain periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, and then change this choice from the account information section after logging in as a member or make a notification via the link in the notification message sent to them.
During the approval process carried out through our store or by e-mail, personal information transmitted electronically to our store by our members will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have made with our Members.
In order to identify system-related problems and to quickly resolve any problems or disputes that may arise regarding the service provided, our Company records and uses the IP addresses of its members. IP addresses can also be used to identify users in a general manner and to collect comprehensive demographic information.
Our Company may use the requested information for direct marketing purposes by itself or its collaborators outside the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. The information requested by our Company or the information provided by the user or information regarding transactions made through our Store may be used by our Company and its collaborators in various statistical evaluations, database creation and market research without disclosing the identity of our members outside the purposes and scope determined by the "Membership Agreement".
Our company undertakes to keep confidential information absolutely private and confidential, to consider this as a confidentiality obligation and to take all necessary measures and show due diligence to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or from being used unauthorized or disclosed to a third party.
Internet shopping sites that have an information line or customer service and where full address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues on your mind and obtain more accurate information about the reliability of the company providing online shopping services.
Note: We recommend that the full address and telephone number of the company be included in online shopping sites. If you are going to shop, write down all the telephone / address information of the store you purchased the product from before shopping. If you do not trust, confirm by calling before shopping. All information about our company and the company location are specified on our online shopping site.
THIRD PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other sites within the website. Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only related to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases specified below, our Company may disclose information about users to third parties outside the provisions of this "Privacy Policy". These are limited in number;
1. To comply with the obligations imposed by the legal rules issued by the authorized legal authority such as Law, Legislative Decree, Regulation, etc. and in force;
2. To fulfill the requirements of the "Membership Agreement" and other agreements that our store has concluded with the users and to put them into practice;
3. Requesting information about users for the purpose of conducting a research or investigation conducted in accordance with the procedure by the authorized administrative and judicial authority;
4. These are the cases where it is necessary to provide information to protect the rights or security of users.
E-MAIL SECURITY
Never write your credit card number or passwords in the e-mails you will send to our Store's Customer Services regarding any of your orders. The information in the e-mails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.
BROWSER COOKIES
Our company can obtain information about users visiting our store and their use of the website by using a technical communication file (Cookie). The technical communication files in question are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times they visit the site, and how long they stay on the site, and to dynamically produce advertisements and content from user pages specially designed for users. The technical communication file is not designed to receive data or any other personal information in the main memory or from your e-mail. Most browsers are initially designed to accept technical communication files, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending an e-mail to users or publishing it on the site. If the provisions of the Privacy Policy change, they shall enter into force on the date of publication.
For all your questions and suggestions regarding our privacy policy, you may send an e-mail to filtreciler@filtreciler.com.tr. You may reach our company through the following contact information.
Company Title: ÜÇELLER FİLTRE OTO SAN. VE TİC. LTD. ŞTİ.
Address: Terazidere Mah.29 Ekim Cad. No: 19/2 Bayrampaşa / İSTANBUL
E-mail: filtreciler@filtreciler.com.tr
Tel: 0212 565 69 70
WHOLESALE REQUESTS
Since we are a manufacturer, please contact us for your wholesale requests to avoid stock problems.
PAYMENT METHODS
- Cash
- Wire Transfer / EFT